Shipping Information (OFFER)
Shipping Areas
We currently deliver within the Netherlands and Europe. Deliveries outside the EU are not available at this time.
Delivery Times
Delivery times vary by country and the time of ordering. During the checkout process, we provide an estimated delivery date so you know when to expect your order.
- Netherlands: Delivered within 24 hours on business days.
- Belgium: 1 to 2 business days.
- Germany and France: 2 to 4 business days.
Orders placed before 3:00 PM are processed the same day.
Shipping Costs
Shipping costs are calculated as follows:
Netherlands, Belgium, Germany, and France:
- Shipping costs: €11.95
- Free shipping on orders over €75
Rest of Europe:
- Shipping costs: €19.95
- Free shipping on orders over €125
Shipping costs are automatically calculated in your cart based on the delivery country.
Packaging
To ensure the freshness and quality of our cheeses:
Cheese pieces: Packaged in high-quality shrink vacuum foil.
Whole cheeses: Protected with a paraffin coating.
Additionally, we use specially designed cardboard packaging to ensure your order arrives safely and in perfect condition.
Tracking
For every order, we offer a tracking option. Tracking information is provided by PostNL and is available once your order has been shipped.
Delivery Terms
Delivery terms, such as delivery times and arrangements, depend on PostNL's service conditions. For more details, you can refer to PostNL's terms and conditions.
Exceptions and Limitations
Shelf life: Cheeses in shrink vacuum packaging have a specific expiration date. After opening, the cheese should be stored refrigerated at approximately 7°C.
Standard procedures: In case of delays or issues, we follow our standard procedures to resolve them as quickly as possible.
Delivery Issues
If you encounter a problem with the delivery, such as a damaged package or a delay, please contact us at info@the1916warehouse.com so we can find an appropriate solution together.